Learn What Our Clients
Are Saying About RDM!
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We Know The Industry Inside & Out!
Since 2007, Janeene High (founder) has been working with and marketing for several Comfort Keeper offices. We create effective online marketing plans that generate new business and caregiver inquiries. Working with close to 40 franchises, some of which are the highest producing territories across the country, we get you the results that you want. We create digital marketing and advertising plans that work for you. We don’t bore or confuse you talking about useless terms like impressions and clicks. We report on phone calls, leads and form submissions that you receive. We tell you how many new clients you obtained.
How Are We Different?
We Offer The Transparency And Responsiveness You Need
Our customer service is impeccable. Using a proactive approach, we will guide you through the performance of all your campaigns to ensure you know what is going on. When you call, we answer. We will:
- Respond to emails within the same business day, usually minutes
- Work on your account daily; we don’t set it and forget it
- Keep you informed and listen to you
- Supply 24/7 access to reporting and call portal
- Be proactive and consultative across all aspects of your campaign
- Assign a dedicated account manager that works solely with Comfort Keepers
- Appoint a social media manager specific to your account
- Provide campaign highlights
We Help To Optimize Your Staff's Performance On The Phone
We track and listen to each and every call, ensuring all are appropriately handled. We are experienced at monitoring the performance of your staff and maximizing your customer satisfaction. We will report on:
- Hold Times- Was the caller on hold too long?
- Was the call answered during business hours? If not, why?
- Who took the call and the path of transfer?
- Were the caller's questions answered?
- Was an assessment set up and if not, why?
- Was your staff accommodating?
- Did they repeat details like the spelling of names or phone numbers?
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Here’s What We Can Do For You
Pay Per Click Marketing
The fastest method of receiving new phone calls and leads
Our team monitors, changes, and tweaks all aspects of a campaign using conversion-based optimization. Campaigns will generate more activity over time while using this optimization method without increasing your ad spend.
Our proprietary tracking system and software knows what keywords generate calls, emails, and form submissions. We eliminate factors that don’t work, so you only spend money on what will bring you the quality calls you want.
Facebook Ads
Inexpensive and gain instant traction
Our creative team will supply you with appealing graphics that will appear in the sponsored section of Facebook when people scroll through their newsfeed. We can target who will see these ads and when. Through their previous behavior and interests, we can get in front of the right people at the right time.
Search Engine Optimization
Effective over time
Our SEO strategy is simple. When someone types in a search query related to your industry, we get you in front of them. We do this through high-quality content creation, keyword phrases that answer questions, and an ever-growing link-building strategy. Google supplies their partners like us with tips, tools, and suggested best practices that drive everything we do. You can count on us to get your franchise exposure with the keywords that matter.
Social Media Management
Providing engaging materials to a growing audience
We create content and graphic images that engage users, increase your followers and generate buzz.
We use inventive techniques like extensive hashtag research. We know what works for the in-home care industry.
We create social media pages if you have none. We nurture and grow them making them work for your franchise. We create and grow business pages on social media, ensuring you have a presence that works on Facebook, Twitter, LinkedIn, Instagram, Pinterest, and YouTube.
We get your events noticed! Do you have a job fair or event you want your local community to know about? Send us a note and we will do the rest!
Press Releases
Getting covered in Google and Bing news helps your search rankings
We write, copyedit, and distribute your story to places like CBS, ABC, CNN, FOX, and more. We can get the word out to your local community and across the country. Our news distribution network puts your local information or event in front of hundreds of thousands of readers and viewers across the state and nation.
